Can you clarify whether the family room consists of one large space or two separate connecting rooms?
12 November 2024
The family room features two connecting superior rooms.
75 photos
HOLIDAY INN & SUITES - DUBAI FESTIVAL CITY BY IHG, Dubai
76US$
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Key details
Hotel Overview and Details
Gateway Avenue,
Dubai,
United Arab Emirates,
0,
Dubai
- Close to Dubai Festival City Mall
Great
8.8
9.1
4.7
4.9
Loved by Holiday Inn & Suites - Dubai Festival City By Ihg guests
"Great being joined to Air conditioned walkway to shops."
"My mother recently stayed at Holiday inn dfc for 11 days during her vacation in Dubai, It was truly a wonderful experience."
"Up on the 19th floor there is houses the vibrant Joe's Backyard, this sometimes has themed nights and is open until 2 am."
Amenities
Rooms
The hotel provides
Location
Situated within one of Dubai's most appealing shopping and entertainment hubs, the hotel has direct access to
Family-Friendly Amenities
Holiday Inn offers a Very Important Kids (VIK) program that ensures children enjoy a personalized experience during their stay. The
Meetings and Events
The hotel includes extensive meeting spaces, featuring a
Highlights
Location: Direct access to Dubai Festival City Mall
Rooms: 496 guest rooms with city skyline views
Dining: Three on-site restaurants including Joe's Backyard
Family-Friendly: Kids stay and dine free
Business: Up to 300 guests in a grand ballroom
Must-do experiences
- Visit Al Fahidi Historic District for rich cultural insights.
- Savor Shawarma at Al Mallah, a beloved local eatery.
- Explore the Dubai Museum for its fascinating heritage displays.
- Catch a traditional Abra ride across Dubai Creek at sunset.
- Stroll through the Gold and Spice Souks for unique treasures.
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Choose Your Room Category
The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
Standard Twin Room Terrace
2 persons
305 sq. feet
2 Single beds
Shower
Coffee machine
room details
Standard King Room Terrace
2 persons
305 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Room
2 persons
305 sq. feet
1 King-size bed
Shower
Coffee machine
room details
1 King Bed Standard Waterfront View
2 persons
305 sq. feet
1 King-size bed
Water view
Shower
Coffee machine
room details
Show all roomsLess
Room Availability and Pricing Calendar
Find available rooms and check today's best prices!
Facilities
This hotel provides premium amenities for a memorable and relaxed stay
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Holiday Inn & Suites - Dubai Festival City, guests are treated to an array of dining options that blend modern ambiance with a rich tapestry of international flavors. From family-friendly cafes to vibrant eateries, the culinary experiences here promise to satisfy every craving, whether it's a hearty breakfast or a late-night meal.
Zeste
International fare with healthy options
Ambiance
Family-friendly and contemporary, ideal for casual dining
Key Offerings
A selection of natural and healthy delights, with options for Halal, vegetarian, vegan, gluten-free, and dairy-free diets. Enjoy complimentary meals for up to two kids age 12 and under from the main menu.
Reservation
No
Open daily for breakfast, lunch, and dinner from 7:00 AM to 11:00 PM.
Sirocco
International cuisine with a focus on Halal options
Ambiance
Modern and family-friendly, offering a welcoming environment for all ages
Key Offerings
Enjoy breakfast and dinner featuring a range of dishes that cater to diverse tastes and dietary needs.
Reservation
No
Open daily for breakfast and dinner from 6:30 AM to 11:00 PM.
Joe's Backyard
American cuisine
Ambiance
Modern and vibrant, embodying a casual and friendly atmosphere perfect for social gatherings
Key Offerings
Dinner offerings include grilled favorites and hearty American classics in a lively setting, making it ideal for evening dining.
Reservation
No
Open daily for dinner from 5:00 PM to 1:00 AM.
Hotel Location
Gateway Avenue,
Dubai,
United Arab Emirates,
0,
Dubai
Map view
Gateway Avenue,
Dubai,
United Arab Emirates,
0,
Dubai
City landmarks
Aquarium
Dubai Dolphinarium
2.2
mi
Shopping Area
Dubai Festival City Mall
4600 ft
Mall
Dubai Festival City
3300 ft
Landmark
Novo Cinemas- Dubai Festival City
2300 ft
Landmark
Covent Garden Market
2700 ft
Landmark
Festival City laser show
2600 ft
Golf Course
Al Badia Golf Club by InterContinental Dubai Festival City
3100 ft
Event hall
Emirates Airline Festival of Literature
3200 ft
Landmark
pt 4001
3400 ft
Landmark
Dubai Duty Free
3800 ft
Landmark
Jameel Arts Centre
1.3
mi
Landmark
Ibrahim Al Khalil Mosque
1.5
mi
Landmark
Dubai Duty Free Tennis Stadium
1.7
mi
Landmark
Irish Village
1.8
mi
Public Building
Transportation Dept. Dubai Municipality
1.1
mi
Landmark
Trans crescent
1.2
mi
Landmark
Gulf transport
1.3
mi
Landmark
Rise Dubai Creek Harbour
1.7
mi
Landmark
Dubai Tennis Stadium
1.8
mi
Square
Century Village
1.9
mi
Mosque
Grand Rashidiya Mosque مسجد الراشدية الكبير
1.5
mi
Landmark
Children's City
2.1
mi
Landmark
t3 vip d
1.5
mi
Landmark
D Vip
1.5
mi
Bridge
garhoud bridge
1.6
mi
Landmark
Wonderland
2.0
mi
Golf Course
Dubai Creek Golf & Yacht Club
2.1
mi
Nearby
MMI Festival City
1600 ft
Restaurants
Sirocco
1000 ft
Gateway Avenue Lobby
Applebee's
2200 ft
2nd floor
PF Chang's
2600 ft
Ground Level
Sultan Baba Iskender
2900 ft
Festival Blvd Level 2
Godiva
2900 ft
Mall of Emirates
TGI Friday's
2900 ft
Dubai Festival City Ras Al Khor Crescent Dr
T.G.I. Fridays
2800 ft
Dubai Festival City Festival Centre Second Level Crescent Dr
Tortilla
2600 ft
Skywalk Food Court
Explore Dubai
Explore Dubai Festival City
Dubai Festival City Mall
17 minutes' walk
Vibrant shopping and dining destination featuring over 400 stores and the spectacular Festival Bay waterfront.
Dubai Dolphinarium
8 minutes' drive
Home to entertaining dolphin and seal shows, perfect for families with interactive experiences available.
Jameel Arts Centre
5 minutes' drive
Contemporary art hub offering exhibitions, workshops, and a lovely café, great for art enthusiasts.
Sirocco
4 minutes' walk
Sophisticated dining with a focus on Mediterranean flavors, known for fresh seafood and a relaxed ambiance.
PF Chang's
10 minutes' walk
Popular chain offering flavorful Asian dishes, ideal for casual dining with family or friends.
Applebee's
8 minutes' walk
Casual dining atmosphere with a diverse menu, perfect for family meals or a relaxed night out.
Irish Village
10 minutes' drive
Lively pub offering live music and a vibrant atmosphere, perfect for a fun night with friends.
Navigating city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs AED 75 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Spanish, Chinese, Russian, Turkish, Arabic, Hindi, Tagalog / Filipino
Number of floors:
19
Number of rooms:
195
Former name
holiday inn & suites - dubai festival city mall by ihg
Guest Reviews and Hotel Ratings
Honest Guest Feedback Based on Real Stays
Show moreShow less
Pros
Excellent location
Delicious breakfast
Friendly staff
Play area
Pool area
Cons
Stained bed
Room maintenance
Guest reviewsbased on 2673 reviews
scarlett from united kingdom
Family with children
standard room
4 nights in November 2025
|
Reviewed:February 15, 2026
9.5/10
fantastic stay!
spacious roomdirect accessreally good service
rooms were spacious and connected directly to a mall. hayat and suraj provided really good service. they helped me recover my phone i had lost in a taxi. the whole experience was so positive. the staff demonstrated great care.
There were slight technical issues with the bathroom lights in my room. They remained on continuously, which slightly affected my sleep.
Dining
9/10
the hotel has a good restaurant. i noticed the dining area remains consistently clean. various dishes were available, catering to different tastes. i loved the breakfast.
Location
10/10
the hotel benefits from a handy location near the airport. its location is convenient with good access to shopping. the hotel also had a direct link to the shopping center. careem services are easily accessible.
Facilities
9/10
the facilities here looked clean and maintained well. the hotel offers a nice pool and a super fitness center. i also saw a complimentary shuttle bus took guests to the beach. free water was provided in the room.
Service
10/10
the reception, porters and housekeeping staff were great. restaurant staff provided excellent service. the staff's friendly and helpful nature was very noticeable. i appreciated their effort to.
0 Helpful
|
Percival from United Kingdom
Family with children
Standard Room
5 nights in November 2025
|
Reviewed:January 14, 2026
9.0/10
amazing stay!
clean roompolite staffrain shower
i find the staff very polite, from arrival until departure. the room was clean. it includes a boiler for coffee or tea and a fridge. the rain shower worked fine. the hotel overall was clean.
the pool could be bigger considering the hotel size.
Dining
9/10
the breakfast had a buffet with a wide choice of options. the restaurant staffs are very friendly. i noticed the chef from bangladesh who cooks soup.
Location
10/10
the hotel connects to a mall, i found it convenient. the hotel is close to the airport. i saw a shuttle for transport. there is easy parking underneath the hotel.
Rooms
8/10
i had a spacious room on the fifteenth floor. there were two bottles of water every day. the bed was good. the wifi signal was strong. i enjoyed the view of the skyline.
Facilities
9/10
there is a gym on the third floor. the hotel provides low sodium water. there is a bridge to festival city mall. security is good, with officers present. the hotel offers free shuttle to the beach.
0 Helpful
|
Justin from Australia
Business traveller
Standard Room
3 nights in November 2025
|
Reviewed:January 06, 2026
9/10
Festival City Stay ROCKED!
great staffdouble sinksrainfall showerclose location
This place is super close to where my company put me to work! The team are legends, especially Rafael, he is a top bloke. The room was amazing. I had two sinks and a rainfall shower , made getting ready so much easier, I really like it.
The temperature of the pool water was a little bit lower than on board! But everything else was spot on.
Location
10/10
The hotel is right next to Festival City mall! You can walk there easily. It is super handy especially when it is mega hot outside so you can just nip over for a bite to eat or grab something from a shop.
0 Helpful
|
Ethan from United States
Single
Standard Room
3 nights in November 2025
|
Reviewed:December 27, 2025
9/10
breakfast buffetefficient response
the breakfast buffet included many choices. the employee response was REALLY fast and efficient.
the gym lacked newer equipment.
0 Helpful
Bill from United States
Single
Standard Room
3 nights in November 2025
|
Reviewed:December 14, 2025
6/10
professional staffroom lightsbathroom lights
the staff were professional and efficient. they assisted with breakfast when i checked out early.
the room lights in the bathroom did not turn off. this was a disturbance throughout the entire night as i am sensitive to light.
0 Helpful
Questions of the users
About Holiday Inn & Suites - Dubai Festival City By Ihg
Is there a kids club available for young guests at the hotel?
5 January 2024
While there isn't a kids club on the property, the hotel is conveniently located next to Dubai Festival City Mall, which has children's activities just a short walk away.
Does the hotel offer a breakfast buffet for guests?
20 December 2024
Yes, the hotel serves a buffet breakfast for guests each morning.
Are special requests, such as additional bedding, accommodated during the stay?
16 October 2024
All special requests are subject to availability, but they will be prioritized where possible.
Is there a shuttle service available to and from the airport?
3 February 2025
Yes, complimentary shuttle service to the airport is provided for guests at scheduled times.
Can connecting rooms be booked, and if so, which categories are available?
28 March 2025
Connecting rooms can be arranged, offering options across various room categories based on availability.
Do the rooms come equipped with an iron and ironing board?
15 April 2025
Yes, all rooms include an iron and ironing board for your convenience.
Is there a policy regarding unmarried couples sharing a room?
1 June 2025
In the UAE, unmarried couples can stay together as long as they provide valid identification upon check-in.
Are there any rooms with bathtubs available for booking?
25 July 2025
The hotel does not have rooms that include bathtubs.
Are there any additional charges for extra beds for children?
9 August 2025
Children under 12 years can stay for free, while an extra bed for guests aged 13 and above incurs a fee of AED 150 per night.Next best alternative
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