Holiday Inn & Suites - Dubai Festival City By Ihg Skyline photoHoliday Inn & Suites - Dubai Festival City By Ihg Facilities photoHoliday Inn & Suites - Dubai Festival City By Ihg Exterior photo
Save up to 10%
by booking directly
compared to Booking.com
Check rooms and rates
From76US$ /night
Check-in
11May2026Select date
Check-out
12May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview and Details

Gateway Avenue, Dubai, United Arab Emirates, 0
-
Close to Dubai Festival City Mall
Great
8.8
9.1
/10
4.7
4.9
/5

Amenities

Holiday Inn & Suites Dubai Festival City offers a range of leisure facilities, including a swimming pool, a fully equipped gym, and a spa. The hotel features three dining options, Zeste Café, Sirocco, and Joe's Backyard, providing diverse culinary experiences. A complimentary shuttle service transports guests to Dubai International Airport and the nearest metro station for added convenience.

Rooms

The hotel provides 496 guest rooms designed for comfort and functionality, with some rooms offering views of Dubai Creek or the city skyline. Each room includes amenities such as a mini bar, work desk, and complimentary bottled water. Families can benefit from kids aged 12 and under staying and dining free when accompanied by paying adults.

Location

Situated within one of Dubai's most appealing shopping and entertainment hubs, the hotel has direct access to Dubai Festival City Mall via a connected bridge. The mall features over 500 retail stores and 150 dining options, contributing to an extensive shopping experience. Major attractions, including the IMAGINE show and Dubai International Airport, are merely a short drive away.

Family-Friendly Amenities

Holiday Inn offers a Very Important Kids (VIK) program that ensures children enjoy a personalized experience during their stay. The supervised kids club is filled with toys and activities designed specifically for younger guests. Families can take advantage of the complimentary meals for children dining from the main menu.

Meetings and Events

The hotel includes extensive meeting spaces, featuring a grand ballroom that can accommodate up to 300 guests. State-of-the-art audio-visual equipment is available for presentations and events. The versatile venues cater to business meetings, conferences, and social gatherings, ensuring a seamless event experience.

Highlights

Location: Direct access to Dubai Festival City Mall

Rooms: 496 guest rooms with city skyline views

Dining: Three on-site restaurants including Joe's Backyard

Family-Friendly: Kids stay and dine free

Business: Up to 300 guests in a grand ballroom

Must-do experiences

  • Visit Al Fahidi Historic District for rich cultural insights.
  • Savor Shawarma at Al Mallah, a beloved local eatery.
  • Explore the Dubai Museum for its fascinating heritage displays.
  • Catch a traditional Abra ride across Dubai Creek at sunset.
  • Stroll through the Gold and Spice Souks for unique treasures.
View all

Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
Standard Twin Room Terrace
2 persons
305 sq. feet 
2 Single beds
Shower
Coffee machine
Standard King Room Terrace
2 persons
305 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Coffee machine
1 King Bed Standard Waterfront View
2 persons
305 sq. feet 
1 King-size bed
Water view
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

Facilities

This hotel provides premium amenities for a memorable and relaxed stay
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Holiday Inn & Suites - Dubai Festival City, guests are treated to an array of dining options that blend modern ambiance with a rich tapestry of international flavors. From family-friendly cafes to vibrant eateries, the culinary experiences here promise to satisfy every craving, whether it's a hearty breakfast or a late-night meal.
Holiday Inn & Suites - Dubai Festival City By Ihg Restaurant photo
Holiday Inn & Suites - Dubai Festival City By Ihg Restaurant photo
Holiday Inn & Suites - Dubai Festival City By Ihg Restaurant photo

Zeste

International fare with healthy options
Ambiance
Family-friendly and contemporary, ideal for casual dining
Key Offerings
A selection of natural and healthy delights, with options for Halal, vegetarian, vegan, gluten-free, and dairy-free diets. Enjoy complimentary meals for up to two kids age 12 and under from the main menu.
Reservation
No
Open daily for breakfast, lunch, and dinner from 7:00 AM to 11:00 PM.

Sirocco

International cuisine with a focus on Halal options
Ambiance
Modern and family-friendly, offering a welcoming environment for all ages
Key Offerings
Enjoy breakfast and dinner featuring a range of dishes that cater to diverse tastes and dietary needs.
Reservation
No
Open daily for breakfast and dinner from 6:30 AM to 11:00 PM.

Joe's Backyard

American cuisine
Ambiance
Modern and vibrant, embodying a casual and friendly atmosphere perfect for social gatherings
Key Offerings
Dinner offerings include grilled favorites and hearty American classics in a lively setting, making it ideal for evening dining.
Reservation
No
Open daily for dinner from 5:00 PM to 1:00 AM.

Hotel Location

Gateway Avenue, Dubai, United Arab Emirates, 0
Map view
Gateway Avenue, Dubai, United Arab Emirates, 0
Nearby
MMI Festival City
1600 ft
Restaurants
Sirocco
1000 ft
Gateway Avenue Lobby
Applebee's
2200 ft
2nd floor
PF Chang's
2600 ft
Ground Level
Sultan Baba Iskender
2900 ft
Festival Blvd Level 2
Godiva
2900 ft
Mall of Emirates
TGI Friday's
2900 ft
Dubai Festival City Ras Al Khor Crescent Dr
T.G.I. Fridays
2800 ft
Dubai Festival City Festival Centre Second Level Crescent Dr
Tortilla
2600 ft
Skywalk Food Court
Explore Dubai
Explore Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Dubai Festival City Mall
Dubai Festival City Mall
17 minutes' walk
Vibrant shopping and dining destination featuring over 400 stores and the spectacular Festival Bay waterfront.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
Home to entertaining dolphin and seal shows, perfect for families with interactive experiences available.
Ras Al Khor Wildlife Sanctuary
15 minutes' drive
Unique natural reserve showcasing diverse bird species, ideal for nature lovers and those seeking tranquility.
Jameel Arts Centre
Jameel Arts Centre
5 minutes' drive
Contemporary art hub offering exhibitions, workshops, and a lovely café, great for art enthusiasts.
Festival City Laser Show
10 minutes' walk
Stunning nightly laser display set on the waterfront, perfect for families or a romantic evening out.
Al Badia Golf Club
10 minutes' walk
Championship golf course with beautiful landscapes, catering to both beginners and seasoned golfers.
Spa Treatments at Sirocco
4 minutes' walk
Relaxation and wellness oasis offering a range of massages and treatments for stress relief and rejuvenation.
Sirocco
Sirocco
4 minutes' walk
Sophisticated dining with a focus on Mediterranean flavors, known for fresh seafood and a relaxed ambiance.
PF Chang's
PF Chang's
10 minutes' walk
Popular chain offering flavorful Asian dishes, ideal for casual dining with family or friends.
Applebee's
Applebee's
8 minutes' walk
Casual dining atmosphere with a diverse menu, perfect for family meals or a relaxed night out.
Novo Cinemas
10 minutes' walk
Modern cinema featuring the latest blockbusters, ideal for movie lovers and families enjoying a night out.
Irish Village
Irish Village
10 minutes' drive
Lively pub offering live music and a vibrant atmosphere, perfect for a fun night with friends.
Navigating city
City Centre
Dubai11 min  ·  4.2 mi
Airports
Dubai (DXB)11 min  ·  4.2 mi
Dubai Creek SPB (DCG)11 min  ·  4.3 mi
Train
Creek Station26 min  ·  1.3 mi
Dubai Healthcare City Station6 min  ·  2.4 mi
Underground
Creek26 min  ·  1.3 mi
Emirates27 min  ·  1.4 mi
Bus
Bus stop2 min  ·  400 ft
Want Access to Early Bird Booking Discounts?
Unlock Exclusive Savings Instantly!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs AED 75 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Spanish, Chinese, Russian, Turkish, Arabic, Hindi, Tagalog / Filipino
Number of floors:
19
Number of rooms:
195
Former name
holiday inn & suites - dubai festival city mall by ihg

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's convenient access to Festival City Mall, making dining and shopping easily accessible, and its proximity to the airport, with some appreciating the available shuttle service. The rooms are often described as spacious and clean, and many enjoy the varied buffet options for breakfast, lunch, and dinner featuring diverse cuisines. While most find the experience excellent, a few guests have occasionally mentioned issues with cleanliness or room views not meeting expectations.
Show moreShow less
Review score
Based on 2673 verified reviews
9.1/10
Perfect
93%
Recommend
Staff
9.2/10
Location
9.1/10
Value for money
8.6/10
Facilities
8.8/10
Pros
Excellent location
Delicious breakfast
Friendly staff
Play area
Pool area
Cons
Stained bed
Room maintenance
Guest reviews
based on 2673 reviews
9.1/10
based on 5042 reviews
8.8/10
scarlett from united kingdom
Family with children
standard room
4 nights in November 2025
|
Reviewed:February 15, 2026
9.5/10

fantastic stay!

spacious roomdirect accessreally good service
rooms were spacious and connected directly to a mall. hayat and suraj provided really good service. they helped me recover my phone i had lost in a taxi. the whole experience was so positive. the staff demonstrated great care.
There were slight technical issues with the bathroom lights in my room. They remained on continuously, which slightly affected my sleep.
Dining
9/10
the hotel has a good restaurant. i noticed the dining area remains consistently clean. various dishes were available, catering to different tastes. i loved the breakfast.
Location
10/10
the hotel benefits from a handy location near the airport. its location is convenient with good access to shopping. the hotel also had a direct link to the shopping center. careem services are easily accessible.
Facilities
9/10
the facilities here looked clean and maintained well. the hotel offers a nice pool and a super fitness center. i also saw a complimentary shuttle bus took guests to the beach. free water was provided in the room.
Service
10/10
the reception, porters and housekeeping staff were great. restaurant staff provided excellent service. the staff's friendly and helpful nature was very noticeable. i appreciated their effort to.
0 Helpful
|
Show less
Percival from United Kingdom
Family with children
Standard Room
5 nights in November 2025
|
Reviewed:January 14, 2026
9.0/10

amazing stay!

clean roompolite staffrain shower
i find the staff very polite, from arrival until departure. the room was clean. it includes a boiler for coffee or tea and a fridge. the rain shower worked fine. the hotel overall was clean.
the pool could be bigger considering the hotel size.
Dining
9/10
the breakfast had a buffet with a wide choice of options. the restaurant staffs are very friendly. i noticed the chef from bangladesh who cooks soup.
Location
10/10
the hotel connects to a mall, i found it convenient. the hotel is close to the airport. i saw a shuttle for transport. there is easy parking underneath the hotel.
Rooms
8/10
i had a spacious room on the fifteenth floor. there were two bottles of water every day. the bed was good. the wifi signal was strong. i enjoyed the view of the skyline.
Facilities
9/10
there is a gym on the third floor. the hotel provides low sodium water. there is a bridge to festival city mall. security is good, with officers present. the hotel offers free shuttle to the beach.
0 Helpful
|
Show more
Justin from Australia
Business traveller
Standard Room
3 nights in November 2025
|
Reviewed:January 06, 2026
9/10

Festival City Stay ROCKED!

great staffdouble sinksrainfall showerclose location
This place is super close to where my company put me to work! The team are legends, especially Rafael, he is a top bloke. The room was amazing. I had two sinks and a rainfall shower , made getting ready so much easier, I really like it.
The temperature of the pool water was a little bit lower than on board! But everything else was spot on.
Location
10/10
The hotel is right next to Festival City mall! You can walk there easily. It is super handy especially when it is mega hot outside so you can just nip over for a bite to eat or grab something from a shop.
0 Helpful
|
Show more
Ethan from United States
Single
Standard Room
3 nights in November 2025
|
Reviewed:December 27, 2025
9/10
breakfast buffetefficient response
the breakfast buffet included many choices. the employee response was REALLY fast and efficient.
the gym lacked newer equipment.
0 Helpful
Bill from United States
Single
Standard Room
3 nights in November 2025
|
Reviewed:December 14, 2025
6/10
professional staffroom lightsbathroom lights
the staff were professional and efficient. they assisted with breakfast when i checked out early.
the room lights in the bathroom did not turn off. this was a disturbance throughout the entire night as i am sensitive to light.
0 Helpful
Questions of the users
About Holiday Inn & Suites - Dubai Festival City By Ihg
Can you clarify whether the family room consists of one large space or two separate connecting rooms?
12 November 2024
The family room features two connecting superior rooms.
Is there a kids club available for young guests at the hotel?
5 January 2024
While there isn't a kids club on the property, the hotel is conveniently located next to Dubai Festival City Mall, which has children's activities just a short walk away.
Does the hotel offer a breakfast buffet for guests?
20 December 2024
Yes, the hotel serves a buffet breakfast for guests each morning.
Are special requests, such as additional bedding, accommodated during the stay?
16 October 2024
All special requests are subject to availability, but they will be prioritized where possible.
Is there a shuttle service available to and from the airport?
3 February 2025
Yes, complimentary shuttle service to the airport is provided for guests at scheduled times.
Can connecting rooms be booked, and if so, which categories are available?
28 March 2025
Connecting rooms can be arranged, offering options across various room categories based on availability.
Do the rooms come equipped with an iron and ironing board?
15 April 2025
Yes, all rooms include an iron and ironing board for your convenience.
Is there a policy regarding unmarried couples sharing a room?
1 June 2025
In the UAE, unmarried couples can stay together as long as they provide valid identification upon check-in.
Are there any rooms with bathtubs available for booking?
25 July 2025
The hotel does not have rooms that include bathtubs.
Are there any additional charges for extra beds for children?
9 August 2025
Children under 12 years can stay for free, while an extra bed for guests aged 13 and above incurs a fee of AED 150 per night.

Next best alternative

Consider them for your next trip.
Check-in
11May2026Select date
Check-out
12May2026Select date
Rooms and Guests2 Guests, 1 Room